I started writing this book, the first time a client refused to pay my bill because of format errors in the legal document I drafted. He complained about the lack of a table of contents, confusing numbering and incorrect cross-references. The hours I spent on the legal correctness of the content of the document, were wasted. How embarrassing and frustrating!
Due to time demand, I could not depend on or wait for my assistant to hammer my documents in a presentable shape. I had to learn how to format and edit a document as I draft it, and not waste time afterwards. I was soon overwhelmed with all the available information and tutorials on MS Word. I only needed to know how to do specific things in MS Word. I was not interested in fancy artwork, borders, pictures, shapes.
Everything I learned and benefitted from, I documented step-by-step with screenshots. A new world opened up for me. I found that I got work done faster and that my clients were impressed with the quality. I discovered the benefits of templates, short-cuts and automation.
Then one day, a client sent me a sale contract to review. It was drafted by a top legal firm. I struggled through the different fonts, spelling errors and incorrect numbering of clauses. Reviewing the contract was a nightmare. I had to revert to the old style of reviewing documents: red pen in hand on paper. MS Word offers many effective ways of reviewing. I realised that more and more lawyers are drafting their own documents and even top lawyers can benefit from targeted step-by-step instructions.
Writing this manual took years of drafting documents myself, many wasted hours, a few unpaid bills, endless reading and watching tutorials, until eventually I experienced the magic behind MS Word. From then on writing the manual was a calling. I knew other MS Word users will also benefit from it as much as I still do.